How do I know that the customer has completed the personalization of the product? May 30, 2019 12:31 If the icon in the “Downloads” field is changed to , then the personalization by the client is finished. Related articles The setting and resetting of the counter of downloads and lifetime of the template. Accessing Your Purchased Templates How to download a template that is personalized by the client? How to make a photo of the products non - clickable (bottom canva)? Customer approved their evidence, then made a mistake and had to correct it. How can I allow them to modify their item?