Refunding an Order May 29, 2019 14:18 To cancel the order JetTemplate is possible only in case if this order is cancelled in ETSY. Related articles Listing Creation How do I make sure that the template is connected to ETSY The setting and resetting of the counter of downloads and lifetime of the template. How do I connect a JetTemplate Listing to an Etsy, Shopify or WooCommerce shop? Basic features